Question 1

Can I order catering online?

Accepted Answer

YES! Please click here for our online catering menu available for delivery or
pick up. We are also always available to answer any questions you may have
prior to ordering.

Question 2

How far in advanced should we place our orders online?

Accepted Answer

You may place your order (s) up to 8 weeks in advance.

Question 3

What is the cutoff for next day and same day catering deliveries?

Accepted Answer

We do not offer same day catering deliveries. We’ve set up our online ordering cutoff to be no less than 18 hours notice prior to your preferred delivery time, but it is highly recommended to place your order 24-48 hrs in advance in order to secure availability of product and delivery.

Question 4

When should I request delivery drop-off if my meeting or event starts at a specific time?

Accepted Answer

When placing an order, you can select a 15-minute delivery window (e.g.: 12:45–1:00 p.m.). We recommend choosing an earlier window than the time of your event to allow enough time for set-up, if set-up is required.

Question 5

What is the minimum food order for delivery?

Accepted Answer

We have a minimum food order of $80 for delivery. There are no minimums for pick up.

Question 6

What kind of catering do you offer?

Accepted Answer

We offer pick-up and delivery catering as well as Fully Staffed Event catering.

Question 7

How do I make changes to my order?

Accepted Answer

If your requested pick-up or delivery time is more than 24 hours out, you may make the change online. No changes may be made less than 24 hours, before the scheduled pick-up or delivery time.

Question 8

How are your menu items packaged for delivery?

Accepted Answer

Most of the hot food items will come in half or full size aluminum pans. Most cold items will come on single use black platters, bowls or in aluminum pans. We may also use cylindrical pint and quart containers.

Question 9

Do you offer gluten free & vegan menu items?

Accepted Answer

Yes we do! There are many menu items that are naturally gluten free, vegetarian and / or vegan, but we have also created several items specifically for gluten free and vegan folks. If there are menu items that aren’t listed as gluten free or Vegan, please inquire as we can most likely accommodate you with a slight wave of the magic Foodini wand.

Question 10

What if I don’t like your food?

Accepted Answer

Our Chefs rely greatly on customer feedback and are always striving to please your palate. One of the pleasures of ordering Foodinis is enjoying new flavors in meals you may not have experienced before. If you’re not happy with a meal please let us know and we will see how we can correct the issue. If a container is damaged or a meal delivered that was not what you ordered we will refund you or replace those items for you.

Question 11

What are your portion sizes?

Accepted Answer

Each entree portion contains 4-5oz of protein. Side veggies include 3-4 oz and our starches 6-7 oz, to provide a well-balanced, appropriate sized portion per person.

Question 12

What is your price range?

Accepted Answer

It’s difficult to give a price “range”, but we offer catering delivery packages that start at just $9.95/p. We also offer “a la carte” options.

Question 13

How do I know the amount of food I will need?

Accepted Answer

The approximate serving sizes are listed under each menu heading (ie:½ pan serves 8-12 ppl). If you have “big eaters” you may wish to bump up the amount of food to above average. If you need assistance calculating proper amounts we’re just a phone call or email away to guide you.

Question 14

Do you do tastings?

Accepted Answer

We do not do tastings, however we have many 5 star online reviews for you to browse.

Question 15

Can you provide references?

Accepted Answer

We have many online reviews via Yelp and Google, but if you are interested in connecting with a customer who had a similar specialty menu that you had a question about we could certainly accommodate that request.

Question 16

How long will food stay fresh?

Accepted Answer

If you are receiving hot or cold food delivered and don’t consume all of it the same day, please keep it covered in the refrigerator and enjoy for up to 3 more days. You may also portion the food into smaller containers and freeze for up to 3 months.

Question 17

Can you prepare and drop off our food cold for us to heat at a later date?

Accepted Answer

Absolutely! We can drop any menu item off cold with detailed handling and easy to follow heating instructions. We do this quite often during the holidays and busy summer months for out-of-town visitors and AirBnB vacationers.

Question 18

Are the paper goods, serving pieces and chafing dishes included in my food order?

Accepted Answer

All serving pieces (spoons & tongs) are included. Any other dinnerware such as chafing dishes, plates, napkins, knives, spoons and cups should be added onto your order via the Miscellaneous section. Each wire frame chafing unit comes with 2 sterno cans and 1 water pan and will keep your food piping hot for up to 2 hours

Question 19

Can I order servers to assist us along with our food order?

Accepted Answer

YES! We have added “Service Staff” as a “product” that you can now order online. Kick back, relax, and let Foodinis Cook, Set up, Serve, and clean up!

Question 20

Can you provide rental items if we don’t want a staffed event and only want food delivered?

Accepted Answer

Yes we can! We will coordinate all rental items to be delivered and picked up from your event site. Delivery is usually 2-3 days prior and 1-2 days after your event. Since Foodinis wouldn’t be there to set up your tables, chairs etc, you would be responsible for this. OR, add a Foodini’s staff member to your order and allow us to set up, serve and clean up for you!

Question 21

What if I have allergies or dietary restrictions?

Accepted Answer

Please let us know of any allergies or other dietary concerns upon checkout and we will do what we can to accommodate you.

Question 22

Can I customize my meals?

Accepted Answer

While we cannot create a completely new recipe for you, if it’s a simple elimination of an ingredient (ie: “.please leave out the cilantro”), we will gladly accommodate.

Question 23

Do you set up the food or just drop it off in a box?

Accepted Answer

We can do either- Please click “set-up required” or “set-up not required” at checkout.

Question 24

Are your staff trained?

Accepted Answer

Yes, our chefs, cooks, prep cooks, delivery staff and utility personnel are all trained at their craft.

Question 25

Do you have a license to cater?

Accepted Answer

Yes we are a licensed catering company. Our commissary is inspected by the Monmouth County health department bi-annually. Our Chefs and cooks are Serv-Safe certified.

Question 26

What is your deposit policy?

Accepted Answer

We secure staffed events with a 50% deposit, but for drop off catering the total is charged at time of ordering. Please see our cancellation policies below

Question 27

What is your catering cancellation policy?

Accepted Answer

Stuff happens—we totally get it. The more heads up you can give us, the more we can help.

In the event of cancellation of an order, the following refunds will be made:
3+ days notice, 100% refunded
48-24 hrs notice, 75% refunded
Less than 24 hrs, no refund

Refunds on cancellations due to extenuating circumstances will be considered on an individual basis and are made at Foodini LLC’s sole discretion.

Question 28

Does Foodinis offer house accounts?

Accepted Answer

Yes! We offer our house accounts with monthly billing, which are perfect for organizations looking to place a large volume of catering orders.

Question 29

Does Foodinis offer a Rewards program for frequent catering?

Accepted Answer

YES! Perfect for those loyal corporate customers who place multiple orders per month. The bonuses really stack up! (THINK: personal rewards to use for individual orders). Rewards twice as strong as EZcater!) Click here for our rewards program or, drop us a line here and we’ll arrange it for you.

Question 30

Do you have a recommendation for gratuity?

Accepted Answer

Tipping is optional, but always appreciated by our hard working staff. A gratuity of 5%-20% is recommended and can be added at checkout. 100% of tips go straight to our kitchen team and delivery driver.

Frequently Asked Questions